Scope and Services

Automotive

The automotive market is one of the most competitive markets and the sales team makes the difference. The customers are demanding and better informed than ever. We help your sales team with consumer insight information to execute dynamic, customer service-oriented sales programs and to build up long-term customer relationships

Hotel & Restaurant

From fast food to gourmet fine dining establishments, 2-morrow customer feedback programs identify the key drivers at your restaurant that are encouraging customer satisfaction and revisit intent.

We know that positive staff attitudes are particularly crucial in the restaurant & food service industry. Mystery Guesting gives you feedback if your staff is motivated, loyal and dedicated to your brand. Our program shows critical areas on which to focus to improve your organization’s overall performance. This in turn will allow your organization to provide clear expectations and achievement goals that will drive employee engagement.

Retail

We all know it is critical for retailers to maximize profitability to stay competitive. 2-morrow has years of experience in mystery shopping programs in different industries. We rolled out programs for retailers selling fashion, furniture, luxury goods, beauty goods and a lot of other industries. Our program helps to understand the customers need and to improve operations, enhance customer service, develop brand loyalty and as a result to increase your revenue.

Petrol Stations

2-morrow helps to measure customer satisfaction, brand consistency and facility maintenance; including the fuel island, the shop, casher station and toilets. We check if your station is clean and your staff is motivated, loyal and fulfilling your brand standards.

Our audits give top management a rapid and clear update of a gas station’s appearance; efficiency and branding.